updated March 23, 2026

What is my Bear Cub Email and why is it important?

Your Bear Cub Email is your official SRJC email account. SRJC sends all District communications to your Bear Cub Email.

How do I access my Bear Cub Email?

Sign in to Gmail using your Bear Cub Email address and password. If you are already logged into a personal Gmail account, you can either add your Bear Cub Email as another account or try using a private/incognito window..

Do I need my Bear Cub Email to use Bear Cub Hub?

Yes. Your Bear Cub Email is required to receive your student ID number and access key systems, including Bear Cub Hub. 

Where can I get help with my Bear Cub Email? 

Contact the SRJC Student Help Desk or visit the Welcome & Connect Center (Santa Rosa, Petaluma, Roseland) for support.

What is the Bear Cub Hub?

Bear Cub Hub is SRJC’s new portal where students and employees can access important tools, tasks, and information—all in one place.

How do I access the Bear Cub Hub?

Access the Bear Cub Hub from the SRJC homepage. Under “Login,” choose Bear Cub Hub. See below for Login and Password directions.

When can I start using Bear Cub Hub?

Staff can access Bear Cub Hub starting March 23.

Students can access Bear Cub Hub starting April 1. Be sure to have your new SID and password ready.

How do I log in to Bear Cub Hub?

You will need your new SRJC Student ID (SID) number and your existing password (PIN). These credentials are used for Bear Cub Hub, Canvas, and other SRJC systems.

Where do I find my new Student ID (SID) number?

Your new Student ID number will be sent to your personal email and your Bear Cub Email. *SID emails are sent in batches, so allow time for delivery. If you still haven’t seen it, check your spam folder or contact the Welcome & Connect Center.

In addition, in the legacy student portal you will see it under My Profile - Security - "Banner ID"

I don’t remember my password/PIN—how do I reset it?

Visit the SRJC Login Help page, select “Student SRJC Pin Code,” and follow the prompts.

How do I log in to Bear Cub Hub?

Go to the SRJC homepage, select “Login,” and choose Bear Cub Hub. 

Use your existing Single Sign-On (SSO) credentials. You do not need to reset your password.

Why do students have different login instructions than employees?

Students currently use their Student ID # to access all applications at SRJC. Now that we have transitioned to a new SIS and related database all Student ID #s have changed. In contrast, employees currently authenticate with their SRJC username associated with their @santarosa.edu email, which is not impacted by the migration to Banner.

What are “cards” in Bear Cub Hub?

Cards are the main way to access tools and services. Each card corresponds to a specific function, such as registration, grades, or faculty tools. 

Why do my Bear Cub Hub cards look different from someone else’s?

Cards are personalized based on your role (student, faculty, staff). Some cards may appear in different places or be required (locked) depending on your access.

Why can’t I access certain features yet?

Some features may not be available until services (such as registration) are open or system updates are complete.

Can I use Bear Cub Hub on my phone or tablet?

Yes. Bear Cub Hub adjusts to your screen size and will display cards in a vertical layout on mobile devices.

What does the lock icon on a card mean?

A lock icon means the card is required for your role and cannot be removed from your home page

How do I add or remove cards from my home page?

Use the flag icon on a card to add or remove it from your home page. You can also select “View All Cards” to browse available options. 

What is the menu icon (three lines) in the top corner?

This menu provides a list of links and resources. The options you see will depend on your role at SRJC. 

What is the “waffle” icon?

The waffle icon opens additional applications available to you. Not all users will have access to every application. 

What are notifications and tasks?

Notifications share updates. Tasks highlight items that may require action and may include a number indicator.Notifications share updates. Tasks highlight items that may require action and may include a number indicator.

How do I get back to the main page?

Select the Bear Cub Hub logo at the top of the screen to return to the home page at any time. 

How do I search for classes?

After clicking on the Student Registration and Records Card, select “Browse, Plan, and Register for Courses.” Use search filters or advanced search to find classes that meet your needs.

Where do I register for classes?

After clicking on the Student Registration and Records Card, open the Student Registration & Records card, then select “Open Student Dashboard” to access registration tools. 

How do I know if I’m successfully registered for a class?

After clicking on the Student Registration and Records Card abd adding a class, select “Submit.” Your status will change from “Pending” to “Registered” when complete. 

Can I waitlist or drop classes?

Yes. After clicking on the Student Registration and Records Card, use the registration summary section to select waitlist or drop from the action menu.

How do I check my attendance?

After clicking on the Student Registration and Records Card, use the “Attendance Tracking” option in your student dashboard to review attendance and absence percentages. 

Where can I view my grades?

After clicking on the Student Registration and Records Card, open the Student Registration & Records dashboard and select “View Grades,” then choose the term. 

How do I request transcripts?

After clicking on the Student Registration and Records Card, select “Transcript Request & Status” to access the external ordering system and follow the instructions to request transcripts. 

What is my Student Profile?

The Student Profile includes your contact information, GPA, academic standing, and registration notices. 

Where do I update my personal information?

After clicking on the Student Registration and Records Card, go to “Personal Profile” to update details like your preferred name, phone number, or mailing address. 

Where do I access my faculty tools?

Locate the Faculty Self-Service card and select “Open Faculty Dashboard.” 

How do I enter grades?

After clicking on the Faculty Self-Service Card, select “Grade Entry” from your dashboard, choose your course, and enter grades for each student. 

Can I track attendance in Bear Cub Hub?

Yes. After clicking on the Faculty Self-Service Card, use “Attendance Tracking” to record attendance for your courses and update records as needed. 

How do I email my class?

Yes. After clicking on the Faculty Self-Service Card, use the “Class List” tool, select students, and click the envelope icon to send an email through your default email application. 

Where do I manage my office hours?

After clicking on the Faculty Self-Service Card, select “Office Hours” from your dashboard to add, update, or remove office hour availability. 

Where can I see my teaching schedule?

After clicking on the Faculty Self-Service Card,, use “Faculty Detail Schedule” or “Active Course Assignments” to view course details and schedules. 

Can I update my personal information?

Yes. After clicking on the Faculty Self-Service Card, use the  “Personal Information” section to update details like your preferred name and pronouns. 

Will Canvas login for Students change?

Yes. Your username will now be your new Student ID number. Your password (PIN) will stay the same.

Will Canvas login for Faculty change?

No. Faculty will continue to use their SRJC username to authenticate into Canvas.