Banner & SIS Transition Update - October 1, 2026

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Fri, 10/02/2026 - 8:48am

October 1, 2026
Please review the latest updates; the following includes new information only.

Announcements

Pell Grant Amounts Lock In at First Census

New this year, students’ enrolled units and Pell Grant amounts lock in at the term’s first census. Dropping a course after that point will not reduce a student’s Pell Grant or require repayment to the college, subject to the exception below. Late-start classes may qualify students for an increased Pell Grant.

Important exception: Withdrawing from all classes or failing all classes will result in a recalculation of all aid under the Return of Title IV Funds (R2T4) policy.

Curriculum Software

The launch of CourseLeaf Curriculum Inventory Management (CIM) has been moved to the week of November 2. CIM will streamline how courses and programs are created, revised, and approved. CourseLeaf trainers will be on campus that week to lead in-person sessions for faculty, classified professionals, and deans, with a Zoom option and a recording available afterward. We will follow up with an invitation with exact dates and times.

Latest Questions & Answers

Q: Why do students who have dropped a course still appear in Canvas?	A: This is expected behavior. Students who drop a course or are dropped from a course are designated as Inactive and remain visible on the People page, with “Inactive” next to their name. To view them separately, select Inactive Enrollments in the Canvas Gradebook. Inactive students cannot access or participate in the Canvas course. For comparison, in Bear Cub Hub, students who drop without a W are removed from the active class list. Students who drop with a W remain listed with a registration status of Drop With W. Read more about inactive students in Canvas.
Q: Can I submit final grades if I did not certify my rosters?	A: Yes. If no students needed to be dropped, submit your final grades as usual. If a student should have been dropped from an Open-Day, Census, or Drop with W roster, you must enter a final grade for that student: A, B, C, D, F, P, NP, or SP. For a non-passing grade, also enter the student’s last date of attendance. Enter all required grades so your final grade status changes from yellow “In-Progress” to green “Complete.” Missing grades will keep the status In-Progress, and your Dean and Department Chair will continue following up until all grades are submitted.
Q: What must I enter when a student receives a non-passing grade?	A: When submitting a non-passing grade in Banner, faculty must also enter the student’s Last Date of Attendance/Participation. This information supports Admissions & Records processes, student petitions and grade appeals, and state and federal financial aid reporting requirements.
Q: Why do full-refund drop deadlines vary—one week after a class starts, three days after, or the first day?	A: The inconsistent dates resulted from a data conversion issue, and cleanup has taken place. If you still see discrepancies, send them to Rosa Garcia in the Scheduling Office.
Q: What does “AA Authorization” do in a permit override?	A: AA should not be used to override restrictions on restricted courses. AA is automatically placed in SFASRPO when a student successfully uses an add code. A SPEC override is needed to override the course restriction. For a restricted class that has already started, Banner consultants advised that the student needs both a SPEC override, entered by the department, and an add code, entered by the student.
Q: How and where do faculty approve pending Admissions & Records petitions?	A: Faculty should receive an email with instructions to log in to the legacy faculty portal and select “SRJC Electronic Forms Approval.” Formstack is used for all types of petitions

Student & Faculty Support Resources

Students Needing Help

Faculty and staff are urged to refer students to the WCC so they can receive personalized support from our team. Direct students to the Welcome and Connect Center (WCC), where Student Services staff can assist with applying to SRJC, registration, adding or dropping classes, navigating Banner, and connecting students with campus resources.

Welcome and Connect Center Hours

Santa Rosa WCC: Monday–Thursday, 8:00 a.m.–5:00 p.m.; Friday, 8:00 a.m.–1:00 p.m.

Note – evening support is available Wednesdays until 7 PM at the Santa Rosa WCC Annex located in Counseling (2nd Floor, Bertolini)

Petaluma WCC: Monday, Tuesday, and Thursday, 8:00 a.m.–5:00 p.m.; Wednesday, 8:00 a.m.–7:00 p.m.; Friday, 8:00 a.m.–5:00 p.m.

SRJC Roseland WCC: Monday–Thursday, 8:00 a.m.–7:00 p.m.; Friday, 8:00 a.m.–1:00 p.m.

The Central Hub

The SIS Transition website remains the central hub for updates, training resources, FAQs, and troubleshooting information. If you have a question not answered in the FAQs, please submit it using the Ask a Question Form under Get Help.

Faculty Self-Service

Bear Cub Hub replaced the SIS Faculty portal. Faculty should review the Faculty Self-Service Quick Guide and/or enroll in a self-paced Bear Cub Hub Intro course in Canvas.

Priorities with Ellucian

SRJC Top Priority · 27 items · As of Thu, Oct 1, 2026 · S3 9/28–10/11

BankMobile Demographics and Enrollment file extracts are incorrect/incomplete/truncated

Type: Correction
Status: Reopened

BankMobile demographic and enrollment extracts are truncated or incomplete in production

Time Keeper

Type: Integration
Status: Open

TimeKeeper integration with Banner

Data clean-up for Load on Courses (Catalog)

Type: Data Cleanup
Status: Open

Cleans catalog course-load data so faculty workload on courses is accurate.

COTOP Reports - Insights report for the state

Type: Report
Status: Open

COTOP (state tax offset) reports, notices, and payment posting for past-due student accounts.

VTEA Student Rep Fees Data Clean-up and SGAUSDF data clean-up 1/2

Type: Data Cleanup
Status: Open

Student Rep Fee selections for students were not passing to TSAAREV

BankMobile - Remittance file spec is incorrect > Popsel Correction

Type: Correction
Status: Open

BankMobile remittance file is the wrong format, so refunds/disbursements may not load.

Ed Plans from DegreeWorks to Banner.

Type: Correction
Status: Open

Education plans are not automatically flowing from DegreeWorks into Banner (matriculation impact). Manual workaround in place.

Synchronization for Contract Faculty annual and 99 hourly placements stored in Escape. (Copy, not recalculate)

Type: Integration
Status: Open

Syncs contract-faculty annual and 99-hourly placements from Escape into Banner (copy, not recalculate).

Accessibility - Schedule of Classes

Type: Correction
Status: Open

Accessibility audit of the new Banner Class Schedule. 22 of 24 issues failed WCAG 2.1 standards, rendering the schedule largely unusable for students relying on screen readers, keyboard navigation, and/or assistive touch—especially on mobile, which accounts for over half of our traffic.

Priority Registration Rules Engine

Type: Correction
Status: Open

Implement and configure the Priority Registration Rules Engine to automate priority registration using established eligibility criteria and cohorts,

Awardspring

Type: Integration
Status: Open

Issue with populating students' emails in AwardSpring which is needed to be able to activate the scholarship platform.

SIRNIST allied file

Type: Integration
Status: Open

Allied SIRNIST file needed to test and validate the historical class schedule.

Rave Alert

Type: Integration
Status: Fix applied - SRJC to validate

Automates the daily Rave Alert upload so emergency notifications stay current.

Placement Card

Type: Card
Status: Fix applied - SRJC to validate

Placement card should auto-calculate from high-school transcript / MMPS data.

COTOP Reports - Email communication (BCM)

Type: Report
Status: Fix applied - SRJC to validate

COTOP (state tax offset) reports, notices, and payment posting for past-due student accounts.

VTEA Student Rep Fees Data Clean-up and SGAUSDF data clean-up 2/2

Type: Data Cleanup
Status: Fix applied - SRJC to validate

Repairs student-rep-fee opt-out and SGAUSDF survey data that failed to post to student accounts.

Credit card payments reports

Type: Report
Status: Fix applied - SRJC to validate

Credit-card payment reports do not currently match TouchNet or the bank.

Preliminary Reports for G6 (Federal Grants and Federal Aid Funds) draw down so we know how much money to request

Type: Report
Status: Fix applied - SRJC to validate

Gives Accounting an estimate of federal aid (Pell/Title IV) to draw down before disbursement.

Financial aid packaging GPA-based (SAP) Renewal grade

Type: Correction
Status: Fix applied - SRJC to validate

Fixes academic-renewal grade handling so SAP packaging uses the correct GPA

Supplemental Transfer History Conversion load from April 27

Type: Data Cleanup
Status: Fix applied - SRJC to validate

Loads remaining transfer history so graduation and financial aid have complete records.

Loading past placement data that wasn't loaded

Type: Data Cleanup
Status: Fix applied - SRJC to validate

Reloads placement (MMPS) records that never made it through the pipeline.

Financial aid packaging GPA-based (SAP) Repeat logic

Type: Correction
Status: Fix applied - SRJC to validate

Builds SRJC-specific repeat logic for financial-aid SAP GPA packaging.

Faculty Load History Summary Report

Type: Report
Status: Fix applied - SRJC to validate

Historical faculty-load report needed to support the Faculty Load Card.

National Student Clearinghouse data

Type: Correction
Status: Fix applied - SRJC to validate

National Student Clearinghouse enrollment reporting is not set up, and manual workarounds are in place.

Conditional Add/Drop unchecked

Type: Correction
Status: Fix applied - SRJC to validate

Conditional add/drop is not behaving as expected (not an access-rights issue).

Converted Transfer work grade cleaning

Type: Data Cleanup
Status: Fix applied - SRJC to validate

Cleans converted AP/equivalency grades so they do not distort SAP or repeat processing.

Symplicity Accommodate - Preferred name not displaying

Type: Correction
Status: Fix applied - SRJC to validate

Preferred names are sent through the pipeline. However, some Symplicity Accommodate pages display legal names, such as faculty lists of students, and the initials on the student account aka the FULLNAME Field

Drop Report

Type: Report
Status: Fix applied - SRJC to validate

Drop student number increased significantly without clear explanation

Data Load for Fin Aid

Type: Data Cleanup
Status: Closed

Processing time issue

CCPG Waivers: RVAPROP incorrect value in processing status table

Type: Data Cleanup
Status: Closed

RVAPROP "*ERROR* The amount cannot be changed due to existing data in the student award eligibility and processing status table."

CCPG waivers