Please review the latest updates, noting that the following represents new information only.
Academic Affairs & Faculty Updates
Updates impacting instruction, Canvas, and scheduling
| Topic | Details |
| Canvas Grade Submission | Canvas Grade Submission tool pulls final grades from a Canvas course's Grades page (or 'Gradebook') and submits them to the Grade Entry area for the course in Bear Cub Hub's Faculty Dashboard. With the transition to Bear Cub Hub and Banner, this replaces the prior tool from Faculty Portal, which allowed grades to be uploaded from a Canvas course. Please note the important instructions on the Canvas Submission Tool webpage. |
| Summer Grade Submission Deadlines & Attendance Tracking | Submission Deadline: Faculty can submit summer grades through Bear Cub Hub immediately following the last day of class. All final grades and necessary adjustments must be completed by 11:59 p.m. on Friday, August 14. Student Viewability: Final grades will not be visible to students until Admissions & Records (A&R) finishes end-of-semester processing over the weekend following the submission deadline. Final Date of Attendance Requirement: Faculty are now required to enter a Final Date of Attendance/Participationfor any student receiving a non-passing grade. This documentation supports A&R with student petitions and grade appeals, while ensuring District compliance with state and federal Financial Aid reporting requirements. Post-Deadline Grade Changes: Once grades are processed by A&R, any subsequent updates require an electronic Grade Change Form. A&R will process updates within 3–5 business days of receiving the form. For complete details and instructions, please review the Faculty FAQ. |
| Bear Cub Hub Support and Training | In addition to updating the sis.santarosa.edu website, the Distance Education team will be offering the following Bear Cub Hub support and training options:
Canvas Course Step-by-Step
Drop-In Banner Support Monday-Friday (August 10-21, 10:00-11:00 am and 3:00-4:00 pm) No drop-ins on PDA Day: August 14 Location:
|
Student Services Update
Updates impacting admissions, registration, and student support
| Topic | Details |
| Students Needing Help with Registration or Enrollment | Faculty and staff are urged to refer students to the WCC so they can receive personalized support from our team. Direct students to the Welcome and Connect Center (WCC), where Student Services staff can assist with SRJC applications, registration, adding or dropping classes, navigating Banner, and connecting students with campus resources. Welcome and Connect Center Hours Santa Rosa WCC: Monday–Thursday, 8:00 a.m.–5:00 p.m.; Friday, 8:00 a.m.–1:00 p.m. (Closed Fridays during June and July). Petaluma WCC: Monday, Tuesday, and Thursday, 8:00 a.m.–5:00 p.m.; Wednesday, 8:00 a.m.–7:00 p.m.; Friday, 8:00 a.m.–5:00 p.m. (Closed Fridays during June and July). SRJC Roseland WCC: Monday–Thursday, 8:00 a.m.–7:00 p.m.; Friday, 8:00 a.m.–1:00 p.m. (Closed Fridays during June and July). |
| Santa Rosa Rock Enroll Lab & Bear Cub Hub Support | Additional in-person registration and Bear Cub Hub support will be provided in the Bertolini Dining Commons from July 28 through August 27.
Special Service Days:
Mondays (August 17 & 24): 9:00 a.m.–1:00 p.m. |
Student & Faculty Support Resources
Resources for troubleshooting
| Topic | Details |
| The Central Hub | The SIS Transition website remains the central hub for updates, training resources, FAQs, and troubleshooting information. If you have a question not answered in the FAQs, please submit it using the Ask a Question Form under Get Help. |
| Faculty Self-Service | Bear Cub Hub replaced the SIS Faculty portal. Faculty should review the Faculty Self-Service Quick Guide and become familiar with the Bear Cub Hub portal. |
| Student Canvas Access | Students gain access to Canvas once they are officially enrolled in the course. Due to FERPA regulations, students on the waitlist are not and cannot be added to the Canvas course. |
| Prerequisite Issues | If students cannot register because of prerequisites, please direct them to Counseling. |
| Waitlists & Authorization (Add) Codes | Faculty can provide authorization (add) codes to students beginning on the first day of class. Expect student questions regarding waitlists and authorization codes during the first week of the term. Keep add code and waitlist resources available. Training for Employees | Student Information System Student waitlist emails are sent only to Bearcubs email addresses. Bearcubs emails page for students: https://sis.santarosa.edu/activate-your-bear-cub-email |
| Time Tickets | Registration is controlled by a Time Ticket. Students must wait until their assigned registration date and time before registering. The Student Time Ticket Training Video is available here. |